Emergency plumber
A burst pipe, a leak through the ceiling or a tap that will not shut off. Say what is wrong, see the price, and watch a plumber come to your door.
About a minute to book. No account, no phone call.
Covers the visit and the first hour of work. VAT included.
- Booked slotA later day
- £69
- As soon as possibleWeekdays, 8am to 6pm
- £89
- Evenings and weekendsAs soon as possible
- £129
Most leaks come to £150 to £250 all in.
What we fix.
If yours is not on the list, book anyway and say what has happened. The engineer who takes the job sees your answers first.
Burst and leaking pipes
Split pipes, failed joints and leaks under floors or behind units, found and repaired.
Leaks under sinks, baths and toilets
Worn connectors, traps and seals replaced so the water stays where it should.
Taps that drip or will not shut off
New cartridges and washers, or a new tap supplied and fitted if it is past saving.
Toilets that keep running
Flush and fill valves replaced so the cistern stops and the bill stops climbing.
Leaking radiator valves
Valves repacked or replaced without draining more of the system than needed.
While you wait.
- Keep the stopcock off
- Bucket and towels under the leak
- Open the cold tap to drain the pipe
- Move anything off the floor below
What happens first
The engineer will check the stopcock, then open up where the water is coming from.
If it needs more
You get a fixed quote on your phone, built from our price list. Nothing starts until you approve it. Say no and you only pay the visit fee.
How Mains works.
The same on every job. See the five steps.
The price is on the screen first
You see what the visit costs before you give us any details, and your card is only charged when the engineer arrives.
You know who is coming
Name, photo and van registration before they arrive, and a four-digit code at the door that matches the one on your phone.
Checked before they join
We check every engineer’s public liability insurance, and the Gas Safe register before anyone is offered gas work.
Guaranteed for 12 months
If the same fault comes back, tap “The problem has come back” on your receipt and the return visit is free.
People ask.
How quickly can a plumber get to me?
Choose “as soon as possible” and the job is offered to the nearest plumber who is online. That is usually within the hour, and you can follow them on a map from the moment they set off.
What should I do while I wait for a leak?
Turn the water off at the stopcock, usually under the kitchen sink. Put a bucket and towels under the leak, open the cold tap to drain the pipe, and move anything off the floor below. The app shows you where to look for the stopcock.
Do you charge more at night and at weekends?
Yes, and you see it before you book. Evenings from 6pm, nights and weekends cost more than weekdays, and a booked slot on a later day costs the least.
Is a dripping tap worth calling someone out for?
It can wait for a booked slot, which is the cheapest way to use Mains. Most tap and toilet repairs are finished inside the first hour.
Midlands first, then city by city.
Mains opens in the Midlands first, then one city at a time, so there is always an engineer close enough to reach you quickly. Put your postcode in and we tell you straight away, or text you the day we reach you.